Support
Last updated September 18, 2026
Email hello@gigboost.co and a person on the GigBoost team will reply, usually within one business day. Include the email address on your account and, for booking questions, the venue and date.
Common questions
I’m a band. How do I get booked?
Finish your profile — photo, genres, home city and travel radius, base rate, and links to your music or socials. Then open Find gigs and bid on open dates. Venues see your bid, and when they request you, you confirm to lock the booking.
I’m a venue. How do I post an open date?
From the Slots tab, tap post, pick the date and time, what you’ll pay, and the genres you want. Bands nearby are notified. Their bids show up under the date and on your dashboard.
“Near Me” isn’t showing distances
Allow location for GigBoost in iOS Settings → GigBoost → Location, or set your home city on your profile — distances then measure from there. Venues without a pinned address show without a distance rather than being hidden.
How do I report or block someone?
Open the band’s profile, the venue’s page, or your conversation with them and tap the … menu. Reports are private. Blocking hides their profile, bids and messages from you.
How do I delete my account?
In the app: Profile → Account & settings → Delete account. This permanently removes your account and data as described in our Privacy Policy.